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RESOURCES & SUPPORT
Resources and support for young people
We encourage you to reach out and ask for help if you need it. There are a range of youth focused tools available online, via free text and by phone.
Free text number 5626
The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety.
SPARX is an interactive self-help online tool that teaches young people skills to help combat depression and anxiety.
Aunty Dee is a free online tool for anyone who needs some help working through a problem. It doesn’t matter what the problem is, you can use Aunty Dee to help you work it through.
Need to talk? Free call or text 1737 any time to talk to a trained counsellor.
Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat.
What’s Up – 0800 942 8787, (for 5–18 year olds). Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm. Online chat is available 7pm–10pm daily.
Mental health crisis services can be accessed by calling the phone number relevant to where you live.
If someone needs urgent help, do not hesitate to call the crisis service, or in a life-threatening situation, call 111 immediately.
Resources and support for all ages
Depression.org.nz – Free text number 4202
This website helps New Zealanders recognise and understand depression and anxiety. This website is part of a national public health programme, the National Depression Initiative. It includes The Journal – an online self-help programme.
Like Minds, Like Mine is a national anti-stigma campaign. The aim of this programme is to increase social inclusion and to reduce stigma and discrimination towards people with experience of mental illness.
Helplines
Need to talk? Free call or text 1737 any time.
Talk to a trained counsellor or call:
the Depression helpline – 0800 111 757
Alcohol drug helpline – 0800 787 797
Gambling helpline – 0800 654 655
Healthline – 0800 611 116 – to get help from a registered nurse 24/7.
Lifeline – 0800 543 354
Samaritans – 0800 726 666
Mental health services
Most people will be referred to mental health services through their GP or family doctor. Mental health services in the community are funded through District Health Boards (DHBs)
National services and initiatives contributing to preventing suicide
WE LOVE BOOKS!
We receive 5% of every purchase made through our Fishpond Link
Every now and then we discover a great book, or one of our clients recommends one. This is where we can share these with you. We are a member of the Fishpond affiliated program. This means that every time a book is purchased through our Fishpond link, you pay the same price, and HEART receive a 5% fee which goes into our discretionary fund. The purpose of the discretionary fund is to subsidise counselling for people that do not meet funding criteria and cannot afford private therapy, so thank you!
