WHAT WILL IT COST?

Hopefully nothing! We have access to funding for most people coming to counselling for the first time. We are also able to see new or returning ACC Sensitive Claims clients.
We also offer Genoapay - so you can access the help you need now, and pay it off - interest free!
Get in touch to discuss your options. 

ACC SENSITIVE CLAIM

Anyone who has experienced sexual abuse or assault in New Zealand, including visitors to the country, can get help from us. We may also be able to help if you're a New Zealand resident and have experienced sexual assault or abuse while travelling overseas.
If you're not sure if this includes you, we encourage you to still seek support. If it turns out that you're not eligible for help, your first sessions will still be free and we can help you to find other help. You will not be charged for any sessions you have already had.
It doesn't matter if the event happened recently or a long time ago. You don't need to have told anyone or have reported it to the Police. There's support available when you're ready.

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GP REFERRAL  FOR ADULTS

Simply ask your GP to send a counselling referral to their PHO.

If you wish to see one of our therapists, the GP must nominate HEART Collective in the referral.

Once we receive the referral, we will make contact with you to arrange the first appointment.

Youth (aged 12 – 19) do not need a GP referral.  We can arrange the funding from our end.

PRIVATE COUNSELLING FEES

Please contact us to request a quote.

A booking fee secures your appointment.

The balance of the counselling fee is due on day of appointment – we accept cash or internet banking.

In the event of late cancellation or changes within 24 hours, or non-attendance without notice, a fee may be incurred.

The bank account details are HEART Collective 

01-0450-0460776-00

A counselling package can be tailored for you, and purchased using Genoapay to spread the payments while you receive support

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EAP SERVICES

Some large organisations offer Employee Assistance Programs (EAP) to their employees.

Your HR department can tell you if you have access to EAP counselling.

EAP usually provides three fully funded sessions to employees and their family members.

We have EAP contracts with Instep, OCP and Workplace Support.

To access funding - talk to your HR department or contact your EAP Service directly.

SUICIDE BEREAVEMENT SUPPORT - WAIKATO

Anyone in the Waikato affected by a suicide bereavement is eligible for funded support.

We can support you through the claim process - simply contact us.

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CONTACT US

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